How do I get a refund on my Green Dot card?

If you want to claim a Green Dot refund for any losses, you should call the Green Dot customer service at (866) 795-7597. In case you see an error regarding your Green Dot card, you can also call the number written on the back of your card.

How long does Green Dot take to refund?

Green Dot refunds from merchants can take up to 7 days to be processed.

How long does a refund take on a prepaid card?

Refunds back to cards (as long as they are reloadable) can take “up to” 30 days. If the refund fails for whatever reason then normally the money bounces back to your paypal account balance.

How do I dispute a transaction on my Green Dot card?

You can dispute a Green Dot transaction either by calling them at (866) 795-7597, or writing to the customer care department at P.O. Box 5100, Pasadena, California 91117 as soon as possible. You can download a transaction dispute form at Green Dot’s website.

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How do I cancel my Green Dot card and get a refund?

If you want to cancel a prepaid Green Dot card completely, you first need to empty all the money off your card. You can do this through regular purchases, online bill pay transactions, money transfers, paper checks or ATM transactions. However, do note that any fees for various withdrawals will still apply.

Does Green Dot refund money?

If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.

Can prepaid cards be refunded?

However, most prepaid credit cards—including those issued by Visa and MasterCard (meaning nearly all of them)—are treated just like regular credit cards. This means that you can receive a refund by returning the item as you would when you paid with cash or a debit card.

Does Green Dot give provisional credit?

If we decide to do this, we will provide a provisional credit to your Card within 10 business days for the amount you think is in error, so that you will have the use of the value during the time it takes us to complete the investigation.

Is Green Dot Bank legit?

Green Dot MoneyPak cards themselves are legitimate products when used for the right purposes. Once purchased at a participating retailer with cash, consumers can use MoneyPaks to reload other prepaid cards, add money to a PayPal account without using a bank account, or make same-day payments to major companies.

How do I call green dot?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit

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What is meant by dispute transaction?

A disputed transaction is one where a customer questions the validity of a transaction initiated through his/her registered Debit/Credit Card account. Customers may report a disputed transaction for various reasons, as mentioned below: Unauthorized transactions.

How do I transfer money from GreenDot to cash App?

Here are the steps to Transfer Money from Green dot to Cash App:

  1. Open Cash App on your Android or iPhone.
  2. Add your green dot debit card to your “linked accounts”
  3. Tap the Banking tab from your Cash App home screen.
  4. Press Add Cash.
  5. Enter the amount.
  6. Type your Cash PIN or Use Touch ID to confirm.

How do I transfer money from GreenDot to chime?

How to transfer money from Green Dot to Chime

  1. Log in to your Chime online account at chime App.
  2. Hit on Move Money.
  3. Select Transfers.
  4. After you are prompted, enter your login credentials for your Green Dot account.
  5. By doing so, you will instantly link your Green Dot account to your Chime Spending Account.

Why does my green dot card have a negative balance?

We will assess a Monthly Charge for the life of the card, including if there is no money on your Card. If you have no money on your Card or a balance less than the amount of the Monthly Charge, your Card balance will be taken negative when we assess the Monthly Charge.